Job Details

E&T INtake & Assessment Clerk

Regular Full Time Status: Non-Exempt / Hourly Supervisor: E&T Manager or Regional Manager

Medical, Dental, Vision, 401K, Vacation, Paid Holidays

Essential Duties and Responsibilities Include the Following. Other Duties May Be Assigned:

• Review client applications for emergency services to determine eligibility.
• Establish and maintain new client files.
• Refer eligible clients to appropriate CC Idaho programs or departments.
• Refer non-eligible clients to appropriate community agencies and perform follow-up inquiries on referrals.
• Ability to input/process data and maintain records, files, reports, databases, and schedules.
• Prepare, maintain, and update client ledger of expenses, including weekly report.
• Process bills, payment requests, and related financial docs.
• Maintain expense ledger to ensure budget compliance.
• Prepare, receive, and route incoming/outgoing correspondence, mail, and letters.
• Provide receptionist support.
• Order supplies and materials.
• Perform receptionist duties for other departments in the absence of the assigned receptionist.
• Translate for non-English speaking clients.
• Translate records, reports, letters, and related documents.
• Knowledge of English grammar, spelling, punctuation, and composition.
• Knowledge of basic bookkeeping practices and procedures.
• Manage multiple priorities, meet tight deadlines, and pay close attention to detail.
• Maintain standards of confidentiality of CC Idaho clients and records.
• Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety.

Qualifications

Required:

• High School Diploma or GED
• Ability to read, speak, and write in both English/Spanish in a business setting.
• Ability to operate standard office equipment and be proficient in Microsoft Office applications.
• Current driver's license and proof of auto insurance
• Must pass a background check.

Preferred:

• Three to six months clerical experience

Required Physical Demands:

• Is frequently required to stand; walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms.
• Must be able to lift and/or move up to 25 pounds.

Work Environment:

• May be exposed to electrical shock and fumes or airborne particles; the work may be stressful; the noise level is usually moderate.