Job Details

The Technical Records Specialist provides front-line customer service and administrative support to both the Financial Aid Office and the Office of Student Affairs. This position serves as the initial point of contact for students, staff, and visitors, assisting with general inquiries, document intake, and front desk operations. The specialist performs technical records functions such as processing, reviewing, and maintaining student files in compliance with FERPA and institutional policies, while ensuring a welcoming, student-centered environment. This position balances duties between financial aid processing and front desk operations, promoting collaboration and efficiency across student services. Typical Job Functions Financial Aid Support. Receive and log financial aid documents, review for completeness and accuracy. Follow office procedures to enter information, scan items into student information systems (e.g., Colleague, Etrieve) accurately and maintain compliance. Respond t...Financial, Records, Specialist, Technical, Customer Service, Operations, Healthcare, Education