Job Details

A leading technology solutions provider is seeking a Customer Support Manager for Tier 1 in Austin, TX. This role involves leading the frontline support team to ensure timely resolutions for customer inquiries across various SaaS products. The ideal candidate should have 3-5 years of customer support leadership experience, excellent communication skills, and familiarity with support tools like Zendesk and Salesforce. The company fosters personal development and supports employee growth, offering a competitive salary range along with bonus eligibility.

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