Job Details

Walden University is seeking a dedicated and detail-oriented Customer Service, Data Entry, and Payroll Clerk to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth and efficient processing of payroll information while simultaneously providing exceptional customer service to our employees. This position requires someone who is highly organized, possesses excellent communication skills, and is adept at managing multiple tasks in a fast-paced environment. As the first point of contact for payroll inquiries, you will assist staff with accurate and timely information regarding payroll processes, leave entitlements, and any related questions they may have. You will also be responsible for entering and maintaining accurate payroll data, ensuring compliance with all relevant regulations and policies. Our ideal candidate is not only proficient in data entry and customer service but also enjoys problem-solving and helping others succeed in their roles. If you are looking for a meaningful and rewarding opportunity within the higher education sector, where your skills and expertise can make a real difference, we encourage you to apply for this position to become part of our commitment to student success and institutional excellence.

Responsibilities

• Assist employees with payroll inquiries and provide excellent customer service support.
• Input and maintain accurate payroll data in the payroll system.
• Validate timekeeping data and resolve discrepancies before payroll processing.
• Ensure compliance with relevant laws and organizational policies related to payroll.
• Prepare payroll reports and assist in payroll audits as needed.
• Maintain confidentiality of sensitive employee and payroll information.
• Collaborate with HR and finance departments to improve payroll processes and systems.

Requirements

• No Experience needed
• Excellent verbal and written communication skills.
• Ability to handle sensitive information with discretion and confidentiality.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Wellness Resources