Job Details

Salesforce Engineer

Remote Full-Time Permanent Position

Salary: 100-140K

Healthcare experience is required

We are seeking a highly skilled and experienced Salesforce Engineer to lead the design, development, and optimization of our Salesforce platform. The ideal candidate will have deep expertise in Service Cloud, Service Cloud Voice, Digital Engagement, APEX development, and Agentforce, with a strong track record of delivering scalable and efficient Salesforce solutions in complex enterprise environments.

Key Responsibilities:

• Design, develop, and maintain customized solutions within the Salesforce platform using APEX, Visualforce, and Lightning Components.
• Lead the implementation and optimization of Service Cloud and Service Cloud Voice to enhance operations.
• Customize and configure Agentforce to streamline agent workflows and improve productivity.
• Collaborate with cross-functional teams to gather requirements, define technical specifications, and deliver high-quality solutions.
• Ensure data integrity, security, and compliance across all Salesforce applications.
• Provide technical leadership, mentorship, and code reviews for junior developers.
• Stay current with Salesforce releases, features, and best practices.

• 5+ years of hands-on Salesforce development experience.
• Proven expertise in Service Cloud, Service Cloud Voice, and Agentforce.
• Strong proficiency in APEX, SOQL, Lightning Web Components (LWC), and Visualforce.
• Salesforce certifications such as Platform Developer I/II or Service Cloud Consultant are highly preferred.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• Strong communication and stakeholder management skills

• Experience with Salesforce integrations using REST/SOAP APIs.
• Background in Agile/Scrum methodologies.
• Healthcare experience a plus.

• Flexible working schedule at a 100% remote company
• Official training and exposure to modern technologies and processes