Job Details

"Manager, Content
As an experienced Content Manager, you will oversee the development, execution, and delivery of content across digital channels including desktop, mobile, mobile apps, SMS, email, etc. This position requires expertise in managing, editing, and producing technical and creative digital content on self-service platforms and through various marketing channels. The right candidate is a self-motivated, independent thinker with wide-ranging writing skills and an inherent understanding of branding, tone, and voice.

What You'll Do:
• Oversee, review, and edit content from a team of creative and technical writers
• Manage content delivery timelines, handoffs, and processes
• Work with various stakeholders in product, design, development, SEO, and marketing and communications teams, among others
• Contribute to the team's overall understanding of product and project relevance and user behavior, specifically from a narrative perspective
• Produce concepts and copy that are inspired, fresh and engaging.
• Contribute to and help maintain content strategy as set out by leadership
• Attend team meetings throughout project lifecycle and reporting on project status
• Stay up-to-date with and work within developer specs and design best practices
• Ensure cohesion and consistency of quality across all pieces
• Support content management, including using content management systems and other web technologies preferred; including but not limited to Sitecore and WordPress
• Understand user-centered design systems such as wireframes, prototypes, comps and design specifications
• Conduct or manage site content audits or content inventories to assess the value, organization, and consistency of existing content
• Actively participate in brainstorming sessions
• Adapt language and style to reflect brand voice and tone
Qualifications and Skills
• Bachelor's Degree or Equivalent
• Understanding of data analytics
• Demonstrated ability to lead content teams, copy creation and delivery
• Content Management System experience, including Sitecore and WordPress
• Excellent written and verbal communication skills
• Generally requires 3-5 years of digital copywriting with CMS experience

Additional Request
• Please provide website and customer communications writing samples
• A writing test will take place at time of interview "