Job Details

Job Type

Part-time

Description

Location: Rexburg Clinic

Schedule: Part Time | 8:30 am - 4:30 pm | Thursday - Friday

Grand Peaks is looking for a caring, organized, and motivated Care Coordinator to join our team part-time (two days a week). In this role, you'll help patients get the care and support they need whether that means connecting them with community resources, managing chronic conditions, or making sure they get follow-up care after a hospital visit.

You'll work closely with patients, families, and healthcare providers to make sure everyone is on the same page and ensure patients feel supported every step of the way.

What You'll Do

As a Care Coordinator, you'll help patients get the care and support they need by:

• Connecting them with community resources and services.
• Checking in after hospital or ER visits to review discharge instructions and set up follow-up appointments.
• Support patients in managing chronic conditions, identify those needing extra help, and collaborate with the care team to create and follow through on personalized care plans.
• Completing prior authorizations for medications and imaging.
• Coordinating care between doctors, specialists, and other healthcare providers.
• Keeping patient information up to date in the electronic medical record.
• Being the go-to person for patients and families, answering questions, helping with challenges like transportation or prescriptions, and making sure they feel supported.
• Providing education and resources in a way that's easy for patients to understand.
• Taking part in trainings and team meetings to keep improving how we serve our patients.

You'll need to stay organized, work well independently, and communicate clearly but most of all, you'll bring compassion and care to every patient interaction.

Requirements

• High School Diploma or equivalent required.
• At least 2 years of experience working with patients who have chronic conditions, prenatal/perinatal needs, or families and children.
• Previous experience with care coordination or case management in a medical setting.
• Comfortable managing multiple priorities in a busy environment.
• Knowledge of medical terminology.
• Bilingual skills preferred.
• Proficient in using email, phone, and other communication tools.
• Highly organized and able to keep accurate notes and records.
• Experience with health IT systems or reports is helpful.
• Familiarity with local healthcare and social service resources is a plus.

Please submit your resume with references. We look forward to hearing from you!