Job Details

Description

As a Field Service Engineer, you will provide installation, service, troubleshooting, and repair support for CNC fabricating machine tools at customer sites across North America. This is a highly customer-facing role focused on delivering exceptional technical service, ensuring optimal equipment performance, and supporting customer productivity. You will also train customers on machine operation and maintenance while representing the company as a trusted technical partner.

Must-Have Skills, Experience, and Education

• Strong hands-on experience in electronics, digital circuits, wiring, mechanics, and hydraulics
  
• Proven troubleshooting and problem-solving skills in electro-mechanical systems
  
• Customer-focused mindset with a commitment to quality service
  
• Technologically proficient, including software usage and file management
  
• Ability and willingness to travel extensively (100% travel)
  
• Flexible, curious, and self-motivated professional able to work independently in the field
  

• CNC machine tool installation or service experience
• Sheet metal fabrication equipment experience
• Prior field service or customer-facing technical support background
• Experience training customers on equipment operation or maintenance