Job Details
Human Services Specialist II-Program Manager (WA Cares-HRSN/Outreach)
2026-02-04 Snohomish County Planning and Development Services all cities,AK
Description:
Applicants must electronically submit an application through Snohomish County's NeoGov site by 11:59 p.m. on the closing date. A resume and cover letter are required. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of this posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-###-####.
About Human Services:
The Human Services Department mission is to help all people meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department consists of approximately 350 diverse, friendly, and dedicated employees who receive outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play and raise a family. We strive to not only provide a meaningful job, but a life-long career with Snohomish County Government.
Job offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work
in the United States.
Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.
Please reach out to Joeann Turck at with any questions regarding this posting.
BASIC FUNCTION
To perform responsible professional work in the planning, development, coordination, implementation and evaluation of human services programs either through direct services or by sub contractual arrangements.
Job Duties
STATEMENT OF ESSENTIAL JOB DUTIES
Minimum Qualifications
A Bachelor's degree in business or public administration, one of the social sciences or other field directly related to human services; PLUS, two (2) years progressively responsible experience in human services program planning, grant preparation and management or in a closely related field; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. Must pass job related tests.
SPECIAL REQUIREMENTS
A valid Washington State Driver's License, unrestricted except as to vision, is required prior to appointment.
Additional Information
KNOWLEDGE AND ABILITIES
Knowledge of:
This position receives direction from a programmatic supervisor, division administrator or the Director of Human Services, as assigned. The work is performed with limited supervision and is reviewed through meetings, reports and results obtained.
WORKING CONDITIONS
The work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate program activities. The employee is required to work evenings, weekends and holidays as necessary.
The work may also involve site visits to client residences and as required, inspection of work performed at client homes including crawl spaces and attics.
Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.
Visit to learn more about the following benefits.
County Benefits
01
Following are a series of supplemental questions to assess your job-related experience and qualifications. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process, A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application/work history and by your references?
02
Do you possess or can you obtain prior to employment, a Washington State Driver's License, unrestricted except as to vision?
03
What level of college degree do you have in Business, Public Administration, one of the Social Sciences, or another area of study?
04
If your area of study was not in Business, Public Administration, one of the Social Sciences or another field closely related, what area of study was it in? If it was in one of the above, please enter N/A
05
How many years of progressively responsible experience do you have in Human Services program planning, or in a closely related field?
06
How many years of experience do you have working or collaborating with community-based organizations?
07
How many years of experience do you have interpreting federal, state, and/or local regulations and guidelines?
08
Do you have experience writing program policies and procedures?
09
Do you have knowledge or experience of the following (check all that apply)
10
Briefly describe your experience with community outreach or public education. Include the populations served and the setting (e.g., government, nonprofit, healthcare, community-based organization).
11
Please share what interests you about this position and why your knowledge, education, skills, and experience make you the best candidate for this position.
Required Question
Salary : $86,531.76 - $110,439.00 Annually
Location : Everett, WA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 2026-00022
Department: Human Services
Division: Human Services Long Term Care and Aging
Opening Date: 01/26/2026
Closing Date: 2/9/2026 11:59 PM Pacific
Description
Join our Human Services Aging & Disability Services Team
Description
Position:
Snohomish County Human Services is hiring a qualified individual to support the launch of the new WA Cares Fund Program and Health Related Social Needs (HRSN) as a Community Outreach Specialist. This position will play a key role in educating the community, building partnerships, and ensuring beneficiaries are prepared to access WA Cares Fund benefits when the program goes live statewide on July 1, 2026. HRSN will provide expanded benefits to Apple Health enrollees. This program is being contracted to our Area Agency on Aging (AAA) through the Home and Community Living Administration (HCLA) and WA State Health Care Authority.
The Community Outreach Specialist will lead outreach planning and implementation, deliver presentations, conduct monthly reporting, and collaborate closely with state partners to ensure clear, consistent messaging.
As these are new programs, this position requires flexibility, creativity, and comfort with change as policies, processes, and community needs evolve over time.
About You:
The ideal candidate for this position:
- Demonstrates a commitment to a person-centered mindset approach;
- Has experience in community outreach, public education, preferably within human services or public benefit programs;
- Has the ability to translate complex policy or program information into clear, accessible messaging for diverse audiences;
- Has experience building and maintaining partnerships with community organizations, service providers, and public agencies; and
- Has a passion for ensuring the community has long term services and supports available to access when needed.
Applicants must electronically submit an application through Snohomish County's NeoGov site by 11:59 p.m. on the closing date. A resume and cover letter are required. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of this posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-###-####.
About Human Services:
The Human Services Department mission is to help all people meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department consists of approximately 350 diverse, friendly, and dedicated employees who receive outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play and raise a family. We strive to not only provide a meaningful job, but a life-long career with Snohomish County Government.
Job offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work
in the United States.
Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.
Please reach out to Joeann Turck at with any questions regarding this posting.
BASIC FUNCTION
To perform responsible professional work in the planning, development, coordination, implementation and evaluation of human services programs either through direct services or by sub contractual arrangements.
Job Duties
STATEMENT OF ESSENTIAL JOB DUTIES
- Coordinates assigned program planning and development activities of complex programs with supervisors, administrators, other department staff, other county departments, other government agencies, private service organizations, citizen groups, and other organizations as necessary.
- Develops and conducts needs assessments and prepares comprehensive program plans, goals, and objectives, program budgets and contract documents for human services programs as assigned.
- Coordinates the data collection and reporting requirements for, assigned programs, including the organization and computerization of such reports; prepares analysis of data.
- Develops and negotiates contracts and service agreements with program subcontractors; monitors contract compliance and reviews and evaluates subcontractor performance for quality assurance and prepares monitoring reports and corrective action plans.
- Participates in the development of programmatic budgets within areas of assigned responsibility; participates in negotiation and execution of contracts with federal, state and other funding sources; provides ongoing monitoring of internal program budget(s); makes recommendations for modifications as necessary.
- Provides a variety of information and technical assistance to program subcontractor and potential subcontractors as necessary.
- Researches and prepares applications to obtain funding for various projects, studies or programs as assigned.
- Provides staffing for advisory boards and committees; provides group facilitation for community groups and committees to accomplish program goals.
- Keeps informed of and provides interpretation of federal, state and local regulations and guidelines relating to assigned program areas.
- Provides community leadership and mobilization for assigned areas; provides community education and training including coordination of community events.
- Facilitates funding application processes, including request for proposals.
- Works in a cross disciplinary and interdepartmental manner to best meet the needs of the department's clientele.
- Oversees activities of student interns and volunteers as assigned.
- Performs related duties as required.
- Be familiar with affordable housing activities including preparing down-line capital contracts and be knowledgeable of mortgages, subordination agreements, title insurance and other real estate documents. May work with escrow agencies and attend property closings, record required security documents, evaluate and take necessary action to protect the county's interest in the event of property foreclosures or agency bankruptcy.
- Inspect multi-family housing units for health, safety and code violations, monitor projects to ensure that the intended use of the property has been maintained for the required term of the contracts, ensures compliance with fair housing, tenant income requirements, and other regulations, writes inspection reports and notifies property managers and agencies of violations with required work orders and perform follow-up monitoring activities.
Minimum Qualifications
A Bachelor's degree in business or public administration, one of the social sciences or other field directly related to human services; PLUS, two (2) years progressively responsible experience in human services program planning, grant preparation and management or in a closely related field; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. Must pass job related tests.
SPECIAL REQUIREMENTS
A valid Washington State Driver's License, unrestricted except as to vision, is required prior to appointment.
Additional Information
KNOWLEDGE AND ABILITIES
Knowledge of:
- human services and governmental agencies, programs and resources
- grant writing methods, principles and applications
- application of relevant federal, state and local laws, codes, rules, regulations and guidelines to human services programming and operations
- research principles and methods; the use of computer technology
- programmatic best practices
- specific populations served by human services programs
- develop human services programs, plans for services and operation
- establish and maintain effective working relationships with public, co-workers, governmental officials, citizen groups and advisory boards
- develop and maintain complete and accurate records
- analyze problems and prepare alternative strategies for solution
- gather, analyze and evaluate program, statistical and financial data
- perform data management requirements and updates on personal computer
- provide training to community groups and agencies as required
- communicate effectively orally and in writing
This position receives direction from a programmatic supervisor, division administrator or the Director of Human Services, as assigned. The work is performed with limited supervision and is reviewed through meetings, reports and results obtained.
WORKING CONDITIONS
The work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate program activities. The employee is required to work evenings, weekends and holidays as necessary.
The work may also involve site visits to client residences and as required, inspection of work performed at client homes including crawl spaces and attics.
Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.
Visit to learn more about the following benefits.
County Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement
- Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
- Long Term Disability (LTD)
- Commuting Benefits
- Employee Assistance Program (EAP)
- Partners for Health Employee Wellness Program
- Leave & Holidays
- Deferred Compensation 457(b)
- Supplemental Group Term Life Insurance
- Additional Accidental Death and Dismemberment Insurance (AD&D)
- Flexible Spending Accounts (FSA)
- Supplemental Individual Insurance Policies
- Regular full-time employees: If you work 35 or more hours per week, you will pay these for medical insurance. The County pays the for vision, dental, and basic life insurance.
- Regular part-time employees: If you work between 20 and 34 hours per week, you will pay for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.
01
Following are a series of supplemental questions to assess your job-related experience and qualifications. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process, A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application/work history and by your references?
- Yes
- No
02
Do you possess or can you obtain prior to employment, a Washington State Driver's License, unrestricted except as to vision?
- Yes
- No
03
What level of college degree do you have in Business, Public Administration, one of the Social Sciences, or another area of study?
- No degree
- Associate degree
- Bachelor's degree in Behavioral or Health Science
- Bachelor's degree or higher in other field
- Master's degree or higher in Behavioral or Health Science
04
If your area of study was not in Business, Public Administration, one of the Social Sciences or another field closely related, what area of study was it in? If it was in one of the above, please enter N/A
05
How many years of progressively responsible experience do you have in Human Services program planning, or in a closely related field?
- No experience to less than one year experience.
- One year experience to less than two years' experience.
- Two years' experience to less than three years' experience.
- Three years' experience to less than four years' experience.
- Four years' experience to less than five years' experience.
- Five years' to less than six years' experience.
- Six years or more experience.
06
How many years of experience do you have working or collaborating with community-based organizations?
- No experience
- Up to 3 years' experience
- 3 or more years' experience
07
How many years of experience do you have interpreting federal, state, and/or local regulations and guidelines?
- No experience to less than one year experience
- One year experience to less than two years' experience
- Two or more years' experience
08
Do you have experience writing program policies and procedures?
- Yes
- No
09
Do you have knowledge or experience of the following (check all that apply)
- Performing in-home assessments
- Working with community or non-profit agencies
- Knowledge of the Snohomish County homeless system
- Working with government agencies
- Working with the public
- Public speaking
- Preparing reports, business correspondence and various professional written documentation, and creating/maintaining accurate recordkeeping
- Gathering, analyzing, and evaluating statistical and financial data
- Analyzing and monitoring performance and outcomes
10
Briefly describe your experience with community outreach or public education. Include the populations served and the setting (e.g., government, nonprofit, healthcare, community-based organization).
11
Please share what interests you about this position and why your knowledge, education, skills, and experience make you the best candidate for this position.
Required Question