Job Details

Senior Director, SaaS Product Management Career Opportunity
We are looking for a hands-on Senior Director of SaaS Product Management. The focus of this role is to develop our SaaS solution strategy and roadmap, sharpen product vision, tighten the go-to-market engine, and keep customers thrilled as we scale. You will oversee product management, product marketing, direct sales, sales support, and certain back-office operations for our SaaS portfolio.

Senior Director, SaaS Product Management Role and Responsibilities

• Set the vision and roadmap for all SaaS products, aligning pricing, packaging, and integration plans that lift revenue and margin.
• Build and deliver the annual operating plan; track and improve customer acquisition costs, lifetime value of customer, funnel conversion rates, ARR, customer retention, attach rate, and product gross margin, adjusting quickly when the market shifts.
• Run product marketing, direct sales, and sales support - shaping messaging, demand generation, and deal strategy so every launch lands cleanly.
• Identify and nurture strategic partnerships - resellers, data providers, and fintech alliances - to open new revenue streams.
• Partner with internal teams to expand usage, win renewals, and feed client insights back into the roadmap.
• Lead a high-energy, cross-functional team across product management, UX, marketing, sales, and sales support.
• Work side-by-side with Engineering, Operations, Finance, and Legal to ship quality releases on time and in compliance.
• Spot gaps before competitors do and turn them into features customers can't live without.

• 10+ years building and scaling B2B SaaS products, with at least five in a senior or executive role.
• Proven success hitting growth targets in established SaaS lines - ARR, retention, and margin.
• Track record running both product and commercial teams; able to shape vision in the morning and close a six-figure deal in the afternoon.
• Fluent in modern cloud stacks (AWS preferred), multi-tenant SaaS architectures, and Agile/Scrum delivery; able to translate market needs into sprint-level priorities.
• Experience with product-led growth, data-driven decision making, and modern GTM playbooks.
• High level of energy and emotional intelligence to motivate and manage remote teams.
• Superior listening and communication skills; able to demo software products and articulate value propositions clearly.
• Proven ability to craft crisp, data-driven presentations and deliver them confidently and effectively to executive leadership and the Board of Directors.
• Ability to travel - less than 10%.
• Bachelor's degree or equivalent; MBA a plus.