Job Details
Community Development Officer (Management Analyst 4)
2026-02-09 State of Washington all cities,AK
Description:
REQUIRED:
Bachelor's degree in planning, public policy, public administration, business administration, communications, marketing, or a related field. College-level coursework in statistics.
Note: Relevant experience may substitute for the degree requirement on a year-for-year basis.
AND
Four (4) years of professional experience in the following areas:
How to Apply:
Interested? We would love to hear from you! Click "Apply" at the top of this page to start your application. You can save the application and come back to it, if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.
Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:
**Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
NOTE: By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not substitute for completing the "duties summary" section or supplemental questions of the application. Please do not "refer to resume" for detail, or your application may be disqualified.
Opportunity for All:
The Commission on Hispanic Affairs celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity diversity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.
Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact Angie Anderson at 360-###-#### or via email at Applicants who are deaf or hard of hearing may call through the by dialing 7-1-1 or 1-800-###-####.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 01-07-2026
01
What is your level of education?
02
Select ALL you have experience with:
03
From the question above, how many months of experience do you have?*Experience may run concurrently
04
From the question above, state the type of experience, how long performed, AND what job(s) this will clearly be found on your application.If this does not apply to you, indicate "n/a" in this space.
05
Select ALL that apply to you:
06
Other than English, what languages do you fluently speak, read, and write?
07
How did you hear of this posting?
08
If you selected College Job Board, Job Fair, Job Board, or Other, please let us know the specific name of the college, job board, or place you heard about this position.If you selected a specifically named job board or webpage (listed above), please enter "n/a".
Required Question
Salary: $5,812.00 - $7,817.00 Monthly
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2026-CHA-001
Department: Commission on Hispanic Affairs
Opening Date: 02/03/2026
Closing Date: 2/10/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
Schedule and Travel: This position is primarily remote. Standard business hours are Monday through Friday, from 8 AM to 5:00 PM. However, flexibility will be required to meet business demands and deadlines. Occasional weekend, early morning, or late evening work may be necessary to address the agency's needs. Additionally, this position requires statewide travel, including overnight stays, to provide services across the state and on rare occasions, travel outside the state is required.
Who We Are:
The Commission on Hispanic Affairs (CHA) exists to aid in the development of public policies and the delivery of government services to the Hispanic community. The Commission on Hispanic Affairs can advise the legislature, state agencies, and the governor on how to effectively create policies that will not pose barriers, communicate, and deliver services to the Hispanic/Latinx residents of Washington state.
What you will be doing:
You will contribute to CHA's mission by fostering trust and collaboration between our agency and regional constituents, stakeholders, and community leaders, including those from non-governmental organizations and local governments. In this role, you will contribute to the mission by developing and executing research procedures, gathering both qualitative and quantitative data, and analyzing, synthesizing, and interpreting this data. You will also research and analyze complex issues raised by our constituents and stakeholders, identifying trends and developing actionable recommendations. Additionally, you will support CHA's data needs by developing and conducting research projects focused on programmatic barriers and customer experience within the State enterprise, preparing data summaries, and creating detailed reports. In collaboration with your supervisor and team, you will help develop performance metrics and conduct complex analytical research, including statistical reports and studies, to support program and agency performance. The work products you create will be used by the leadership team, agency director, and Commissioners to inform policy recommendations for the Governor and his staff, state agencies, and the legislature. You will also have the opportunity to collaborate with other state agencies to support cross-agency data analysis and outreach efforts.
Duties
Some of what you'll enjoy doing will include:
- Building and managing valuable relationships with external stakeholders (partners, sponsors, thought leaders, subject matter experts, and media representatives) through meetings and events that promote our projects and mission.
- Planning, creating, and conducting surveys, listening sessions, conferences, and workshops to understand the needs and gaps experienced by constituents and stakeholders.
- Performing complex data analysis and interpretation to identify regional trends in the needs and gaps of services experienced within the Latine community.
- Collaborating with the outreach team to identify statewide trends, needs, and gaps experienced within the Latine community.
- Gathering, analyzing, and synthesizing data to inform the agency director, leadership, and Commissioners in the creation of policy recommendations, agency procedures, strategic planning, and goal setting for future policy recommendations.
- Maintaining a central repository of commonly requested state programmatic information.
- Establishing an effective data collection and analysis system to measure customer feedback and engagement, track community resources and needs, optimize marketing efforts, and track regional constituent and stakeholder trends in the Latine community's service gaps.
REQUIRED:
Bachelor's degree in planning, public policy, public administration, business administration, communications, marketing, or a related field. College-level coursework in statistics.
Note: Relevant experience may substitute for the degree requirement on a year-for-year basis.
AND
Four (4) years of professional experience in the following areas:
- Communications or program performance with government regulatory programs or agencies.
- Marketing, communications, public relations, research or performance management.
- Creating research methods, cost/benefit analysis, needs assessment methods and evaluation techniques.
- Survey techniques and tools focused on analysis of customer service programs.
- Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment.
- Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive, and respectful environment when working with members of the group, team, organization, or community.
- Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization.
- Develop and organize research, analyze, and interpret complex data, prepare professional reports and write clearly and concisely.
- Exhibit strong writing and editing skills with the ability to quickly produce written materials that are clear, concise, inviting to read and effectively communicating the desired message.
- Manage multiple priorities and projects while adapting to changing business needs, conditions, and work responsibilities.
- Excel at making complex concepts accessible to others.
- Work collaboratively and effectively with others in a staff relationship.
- Learn and understand the language and concepts of our agency DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful, and inclusive workplace.
- Demonstrate a commitment to personal growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment.
- Advanced degree in planning, public policy, public administration, business administration or a related field.
- Project management certification.
- Working knowledge of Washington state programmatic policies and regulations.
- Bilingual in Spanish, Mixteco, Trique, Mam, Q'anjob'al, or other Latin-American indigenous language.
How to Apply:
Interested? We would love to hear from you! Click "Apply" at the top of this page to start your application. You can save the application and come back to it, if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.
Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:
- A letter of interest that shows your personality and voice to describe why you are the successful candidate and how you meet the specific qualifications for this position.
- A current resume, detailing experience, and education.
- A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)
**Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
NOTE: By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not substitute for completing the "duties summary" section or supplemental questions of the application. Please do not "refer to resume" for detail, or your application may be disqualified.
Opportunity for All:
The Commission on Hispanic Affairs celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity diversity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.
Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact Angie Anderson at 360-###-#### or via email at Applicants who are deaf or hard of hearing may call through the by dialing 7-1-1 or 1-800-###-####.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 01-07-2026
01
What is your level of education?
- Some or no college
- 1 year of college (30 semester or 45 quarter credits)
- Associate's degree OR 2 years of college (60 semester or 90 quarter credits)
- 3 years of college (90 semester or 135 quarter credits)
- Bachelor's degree in planning, public policy, public administration, business administration, communications, marketing or a related field
- Bachelor's degree in an unrelated field
- Master's degree or higher in planning, public policy, public administration, business administration, communications, marketing or a related field
- Master's degree or higher in an unrelated field
02
Select ALL you have experience with:
- Professional experience in communications or program performance with government regulatory programs or agencies
- Professional experience in marketing, communications, public relations, research or performance management
- Creating research methods, cost/benefit analysis, needs assessment methods and evaluation techniques
- Survey techniques and tools focused on analysis of customer service programs
- Working knowledge of social media, web design, video/media creation, and/or content writing
- None of these apply
03
From the question above, how many months of experience do you have?*Experience may run concurrently
- 0-11 months
- 12-23 months (at least 1 year)
- 24-35 months (at least 2 years)
- 36-47 months (at least 3 years)
- 48-59 months (at least 4 years)
- 60-71 months (at least 5 years)
- 72-83 months (at least 6 years)
- 84-95 months (at least 7 years)
- 96 months or more (at least 8 years)
04
From the question above, state the type of experience, how long performed, AND what job(s) this will clearly be found on your application.If this does not apply to you, indicate "n/a" in this space.
05
Select ALL that apply to you:
- Advanced degree in planning, public policy, public administration, business administration or a related field
- Certification in project management
- Working knowledge of Washington state programmatic policies and regulations.
- None of these apply
06
Other than English, what languages do you fluently speak, read, and write?
- Spanish
- Mixteco
- Trique
- Mam
- Q'anjob'al
- Other Latin-American Indigenous languages
- None of these apply
07
How did you hear of this posting?
- Careers.wa.gov / Governmentjobs.com
- Friend
- Indeed
- Job Board
- Other
08
If you selected College Job Board, Job Fair, Job Board, or Other, please let us know the specific name of the college, job board, or place you heard about this position.If you selected a specifically named job board or webpage (listed above), please enter "n/a".
Required Question