Job Details

Human Resources Coordinator II

The purpose of the Human Resources Coordinator II role is to provide HR and administrative support to the Leave Team. Also to ensure there is a local compliance to policies, guidelines & HR practices. This role will be responsible for full time administrative duties in support of the Leave of Absence team. The fixed schedule for this hourly role is 8:00 am to 4:30 PM Eastern Time. Bilingual English/Spanish a plus REMOTE work from HOME Must be able to work EST Hours

Essential Functions

• Managing a full caseload 100+ cases at a time for employees being cleared to Return to work. This includes ensuring that company policies around medical clearance and drug testing are followed, communicating with the employee and manager throughout the process.
• Providing full time phone operator support to the department. Answering incoming calls to our phone queue related to leave requests, conducting intakes for new requests, answering general questions related to leave, and collaborating with the Leave Specialists on advanced questions.
• Completing forms for employees related to their insurance, State leaves and disability plans. The forms are sent to us by the employee, we edit them as PDF files and input the company information and send the form back to the employee.
• Monitoring incoming faxes and placing documents into cases ServiceNow and Workday experience helpful Coordinate the return to work process in conjunction with STD, LTD, Worker's compensation Run and create Ad-Hoc reports (turnover, attrition, etc.) Responsible for delivering packages to UPS location weekly

Additional Responsibilities

Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills
• Performs work independently with minimal supervision
• Ability to build strong customer relationships
• Capable of multi-tasking, highly organized, with excellent time management skills
• Ability to maintain confidential information
• Strict adherence to confidentiality with high ethical standards
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Detail oriented with excellent follow-up practices

Qualifications

H.S. diploma/GED required General H.S. subjects Three (3) years or more In similar Human Resources role required

Compensation Information

The hourly rate for this position ranges from $15 to $20 an hour. Employees may also be eligible for Overtime. Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan.

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, click here to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ...@ryder.com or 800-###-####. Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.