Job Details

A company is looking for a Director of Client Success in the Healthcare sector.Key ResponsibilitiesLead and develop a team of Client Success Managers focused on healthcare clientsEnsure client value realization through structured Success Plans and proactive account managementEngage with executives and support strategic planning and transformation initiativesRequired Qualifications8+ years of experience in Customer Success, Account Management, or SaaS leadership roles3+ years of experience leading high-performing teams in relevant functionsProven success in driving retention and revenue growth in enterprise accountsStrong executive presence with the ability to influence senior stakeholdersExperience in healthcare technology or hospital operations preferred