Job Details

A company is looking for a Health Consultant / Customer Experience Representative.Key ResponsibilitiesHandle daily client interactions via phone, email, text, and Slack with professionalismManage appointment scheduling, rescheduling, and cancellations accuratelyRespond to client inquiries about health, fitness, and DEXA technology with empathy and clarityRequired Qualifications3+ years of customer service experience in a high-volume environmentFamiliarity with CX platforms like HubSpot, AirCall, or ZendeskStrong knowledge of CX KPIs and best practicesA deep passion for health, wellness, and fitnessReliable internet connection and quiet workspace