A company is looking for an Operations Manager, Government.Key ResponsibilitiesEstablish individual and team performance goals and develop plans for tracking and reporting performanceServe as a problem-solving resource and trainer for team members while ensuring proper agent call monitoringProvide ongoing assessments of team members' professional performance and deliver required reports to clientsRequired QualificationsHigh School Diploma or GED5 or more years of corporate or government travel consulting experienceStrong knowledge of Worldspan and SABREExperience in managing team schedules and approving time sheetsAbility to maintain awareness of team strengths and challenges for professional development